Privacy Policy
At WAX IS DEAD LIMITED, we are committed to protecting the privacy and personal information of our customers, business partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our website, place orders, or engage with our services. By using our website or doing business with us, you consent to the practices described below.
1. Information We Collect
We gather various types of information to serve you better and fulfill our business operations. The categories of data we collect include:
- Personal Identification Information
- Names, company names, email addresses, phone numbers, billing addresses, and shipping addresses provided when you create an account, place orders, or contact our support team.
- Order & Transaction Data
- Details of products or services you purchase (e.g., product names, quantities, order totals), payment information (processed securely via third – party gateways—we do not store full credit card details), and order histories.
- Website Usage & Technical Data
- Data collected through cookies, log files, and analytics tools, such as your IP address, browser type, device information, pages visited, time spent on our site, and referral sources. This helps us improve site performance, user experience, and marketing efforts.
- Communication Data
- Content of emails, messages, or inquiries you send to us (e.g., questions about products, support requests, feedback).
2. How We Use Your Information
We use the collected data for legitimate business purposes, including:
- Order Fulfillment & Customer Service
- To process and deliver your orders, communicate order updates (e.g., confirmation, shipping status), and provide post – purchase support.
- Account Management
- To maintain your account, manage subscriptions (if applicable), and personalize your experience on our website.
- Marketing & Communications
- To send you promotional materials, product updates, special offers, and newsletters that may interest you. You can opt out of marketing emails at any time (see Section 6).
- Website Improvement & Analytics
- To analyze site usage patterns, troubleshoot technical issues, and enhance our website’s functionality, design, and content.
- Compliance & Legal Requirements
- To comply with legal obligations (e.g., tax regulations, record – keeping requirements), protect our rights and interests, and resolve disputes.
3. How We Share Your Information
We share your data only in limited circumstances and with trusted parties who help us operate our business:
- Service Providers
- Third – party vendors (e.g., shipping carriers, payment processors, email marketing platforms) who assist with order fulfillment, payment processing, and communications. These providers have access to only the data necessary to perform their services and are contractually obligated to keep it confidential.
- Business Partners
- In rare cases, we may share data with select business partners for joint marketing initiatives or collaborations, provided they adhere to strict privacy standards.
- Legal & Regulatory Purposes
- If required by law (e.g., a court order, subpoena) or to protect our legal rights, we may disclose your information to government agencies, law enforcement, or other third parties.
4. Data Security
We implement industry – standard security measures to protect your information from unauthorized access, alteration, or disclosure. These include:
- Secure socket layer (SSL) encryption for data transmitted during transactions.
- Regular security audits and updates to our systems.
- Restricted access to personal data within our organization.
While we strive to keep your data safe, no online storage or transmission method is 100% secure. We cannot guarantee absolute security, but we continuously work to minimize risks.
5. Your Rights & Choices
You have several rights regarding your personal information:
- Access & Correction
- You can request access to the data we hold about you or ask for corrections to inaccurate information. Contact our privacy team at Michael2RobertMorris@outlook.com to submit a request.
- Opt – Out of Marketing
- To stop receiving marketing emails, click the “Unsubscribe” link at the bottom of our promotional messages or contact us directly. We will honor your request within a reasonable timeframe (typically 5–7 business days).
- Data Deletion
- You may request the deletion of your personal data, subject to legal and operational constraints (e.g., we may need to retain data for tax or order – history purposes).
- Cookies & Tracking
- Most browsers allow you to manage cookie preferences (e.g., block or delete cookies). Note that disabling cookies may limit some functionality on our website.
6. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. The “Last updated” date at the top of this page will be revised accordingly. We encourage you to review this policy regularly. Your continued use of our website or services after changes are posted constitutes acceptance of the updated terms.
7. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:
WAX IS DEAD LIMITED
Address: 8b Tangmere Road, Chichester, PO20 2EU, GB
Email: Michael2RobertMorris@outlook.com
Phone: +44 7429 919618
Address: 8b Tangmere Road, Chichester, PO20 2EU, GB
Email: Michael2RobertMorris@outlook.com
Phone: +44 7429 919618