Shipping Policy

1. Shipping Regions

• United Kingdom (UK): All business and residential addresses within the UK.
• International: For international orders, contact us at Michael2RobertMorris@outlook.com to discuss shipping options and costs.

2. Order Processing Time

• We process orders within 1–2 business days of receiving payment (excluding weekends and holidays).
• If an order is placed after 2:00 PM GMT or on a non – business day, it will be processed on the next business day.

3. Shipping Carriers & Methods

• We use reputable shipping carriers (e.g., Royal Mail, DPD, FedEx) to deliver orders.
• For most UK orders, we offer standard and expedited shipping options (if available, these will be displayed at checkout).

4. Shipping Costs

• UK Shipping: Costs are calculated based on order weight, size, and shipping method. You can view shipping costs at checkout before completing your purchase.
• International Shipping: Costs vary based on destination, order size, and carrier rates. Contact us for a custom quote.

5. Delivery Timelines

• Standard Shipping: 2–4 business days after processing.
• Expedited Shipping: 1–2 business days after processing (if selected and available).

• Delivery timelines vary by country (typically 5–14 business days, but may be longer due to customs or carrier delays).

6. Order Tracking

• Once your order is shipped, we will send a tracking number to your email address. You can use this number to track your package via the carrier’s website.

7. Delays & Issues

• Unforeseen Delays: While we aim to meet shipping timelines, delays may occur due to factors beyond our control (e.g., weather, customs, carrier disruptions). We will notify you if significant delays affect your order.
• Damaged or Lost Packages: If your package is damaged or lost in transit:
  • Contact us within 7 days of the expected delivery date.
  • Provide your order number and tracking information. We will work with the carrier to resolve the issue (e.g., arranging a replacement or refund).

8. Shipping to PO Boxes

• We ship to UK PO Boxes via Royal Mail. For international PO Boxes, contact us to confirm carrier compatibility.

9. Returns & Refunds for Shipping Errors

• If we ship the wrong item(s) or you receive damaged/defective products, follow our Returns & Exchanges Policy to request a correction or refund.

10. Contact Us